INCOMPETENCE RULES

As a prepaid customer,I have been receiving 3 sms's re my data balance as soon as I switch it back on!!! This started out of the blue and has been happening for more than 4wks. So, if I switched my phone off eg. 4x pd, I will STILL GET 3 SMS'S from Vodacom re my data balance WHICH ARE UNSOLICITED, INCORRECT AND OUTDATED. I phoned Vodacom and was told they would reset their system, I had to then switch my phone off after 1hr, then remove my SIM card, replace my SIM card, switch my phone back on and said 3 sms's would no longer be sent to me! HA-HA-HA, what an absolute JOKE!! I battled to get a signal for approx. 45mins, then the sms's were 'duly' sent and are still sent on A DAILY BASIS!! It seems the buzz word in the Working Environment is INCOMPETENCE. The more *********** you are, the more 'secure' your job is?? What has happened to DO IT RIGHT THE FIRST TIME, THE CUSTOMER COMES FIRST, DO YOUR JOB PROPERLY, BE PROUD OF THE WORK YOU DELIVER/DO or am I the idiot to expect this after having been retired for 15+yrs????? VODACOM, PLEASE FIX THIS PROBLEM ONCE AND FOR ALL AND YES, IT SHOULD HAVE BEEN DONE YESTERDAY!!!