Incompetence personified
<p>Several months of interaction with Customer Services, Solution Centre, Vodacom Store personnel, Social Media staff have failed to resolve the simple matter of resetting or removing my voicemail password. Words fail me in describing the incompetence of this organisation. Hopefully this message will reach someone who actually cares about his customers' satisfaction, not to mention his company's reputation.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Taljaard,
Your query has been resolved and I am over the moon to have made your day.
Regards,
Cassandra
Dear Mr Taljaard,
Your query has been resolved and I am over the moon to have made your day.
Regards,
Cassandra
Dear Mr Taljaard,
Your query has been resolved and I am over the moon to have made your day.
Regards,
Cassandra
Dear Mr Taljaard,
Your query has been resolved and I am over the moon to have made your day.
Regards,
Cassandra