<p>My contracts with Vodacom were cancelled in Nov and 1 of them was supposed to 'end' on 3 Jan, but service was cut off on the 1st. No problem, but then I get the bill and they have charged me full subscription+data bundle+itemized billing+call ID for January. I spend 1.5 hours on the phone to their call center, calls mysteriously dropped everytime, so I write to the CEO, of course he doesn't give a continental, so I try blocking the debit order, which is almost impossible because they change their ref every month and lo and behold they proceed to debit my account for all of the above. DESPITE BEING THE 'BEST' NETWORK, DO NOT BE FOOLED ! I HAVE HAD YEARS OF SERVICE ISSUES WITH THEM, TO VODACOM YOU ARE TRULY JUST A NUMBER!!!!!</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.