INCOMPETENCE on a different level.

I keep calling in for my interim LTE and i get different answers from different agents. Now im getting told that the person who loaded the LTE application loaded another Fibre line in error now its my fault that i cant get my LTE. People that i spoke to after she loaded the error couldnt see her error until yesterday. Terrible service. I can assure you that if you go onto my SR*** it still wont be correct. INCOMPETENCE on a different level.