INCOMPETENCE OF VODACOM LEADS TO MY NUMBER BEING ****** BY **********

My Cousin Nhlonipho Zulu has been using her Vodacom number for more than 8 years but 2 weeks back her number was unable to receive calls and sms or even making calls she has just learned that her number was taken by someone else firstly the did sim swap secondly they have changed it to Cell C when she tried to do the swap she was told that she can't do it but we're surprised how did Vodacom allowed someone to do sim swap ******* without verifying the authentic of that ******* person who ********** did the sim swap that means her information is not safe with Vodacom if they can just allow random people to do sim swap on her number .Cell C told her not wait 60 days she's not working and waiting for important calls from t her number because of the carelessness of Vodacom please try to fix this with immediate effect before we can take legal action against you