JN
JACE N
1 reviews | Active since Jan 2017
07 Nov 2022, 09:59
INCOMPETENCE OF VODACOM
For over the past year their billing department has failed to send me my invoices and continues to do so yet their collections department timeously sends out arrear notifications for the incorrect amounts. As a communication company they fail to communicate with customers but just sends out demanding emails. Sickening and *********** people working for this company.
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Replies (1)Vodacom's replyOfficial
07 Nov 2022, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2022, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
