INCOMPETENCE OF THE HIGHEST STANDARD

<p>i am so disgusted, disappointed and angry at the situation I'm currently dealing with, regarding to Vodacom.</p> <p> </p> <p>After submiting my review on Monday I was called by Vodacom to state that they were currently investigating my matter but I was gven no reference or service request number and now I can't obtain or submit new information until I go back to the branch I reported the matter at.</p> <p> </p> <p>But to my schock this morning I received all the documentation submitted to open the contracts and there's a laundry list of reasons why this application should NEVER have been approved let alone accepted.</p> <p> </p> <p>Firstly, my surname is spelt incorrectly on the ID copy, the payslip and on the application itself.</p> <p> </p> <p>Secondly, certain details contradict one another such as the addresses put down.</p> <p> </p> <p>Thirdly, the residential address is spelt incorrectly on the form and contradicts the ********** prrof of residence</p> <p> </p> <p>Lastly, had Vodacom actually followed and contacted my employer they would have discovered that I no longer work at the place of employment that was **********ly submitted.</p> <p> </p> <p>I am just so irate and seriously considering taking legal action against Vodacom and all persons involved in the *****.</p> <p>In all the 10years I have been a Vodacom subscriber I have reached a point of changing networks because the service and the whole experience has left a bad taste! Especially service from the customer call centre to sum it up: RUDE, INEFFECTIVE, INEFFICIENT, UNHELPFUL!!!!!!!!!!!!!!!!!!!</p> <p> </p>