Incompetence /Misleading customers

Hi<br> <br> I cannot even explain the amount of anger I have when I think of pathetic your service is . I'm actually disgusted. <br> <br> I went to Vodacom Sunnypark on the 09th January 2016 to request change of ownership and that everything be transferred to me from my mom who was then the old account holder. We changed this due to my mom retiring and I explained there will be no funds hence the transfer request. I signed forms , filled in my bank account number and requested the debit order gores the first of each month. It was agreed and I was informed that it will be activated within 24hours and that charged R150 for each phones as there are two phones on the contract .. Now on the 26th Vodacom decides to debit my mom's account and of course there were no funds , I waited for the 1st with the hope that they will debit on mine, but it was still puzzled as to why they debited her account. No money was debited from me, i had to personally go to voda shop and pay with my card another inconvenience . Today again Vodacom decides to debit my mom's account, now I'm ****ed off. So clearly someone isn't doing their job here .I cannot keep going to the store all the time due to *********** people Wh