INCOMPETENCE LIKE I'VE NEVER EXPERIENCED

If I could I'd review them a minus star. Poor customer service, not doing what they say they would, the one doesn't know what the other does, one says one thing, next says something else. It is impossible to talk to a person that has any knowledge. They're trying to go out of their way NOT to help you. Always some excuse. I have been trying to cancel a contract since October, and now I'm handed over to attorneys because I had the audacity to have the last payment reversed after they YET AGAIN didn't cancel the contract. When I phoned to follow up I was promised it would be dealt with, yet today when I phoned no such service call was lodged. The sheep answering the phone goes through all the effort of finding out what is wrong, just to tell me that they can't help me and have to "escalate" it. Then nothing. Stay FAR FAR FAAAR away, this is incompetence like I've never experienced.