INCOMPETENCE …LEADING TO DISHONESTY ??

<p>NM118950-7 and NM088710-2</p> <p> </p> <p> </p> <p>Our company has been a Vodacom customer for many years; initially through their re-seller, Nashua Mobile.</p> <p> </p> <p>When Nashua Mobile shut down in Feb 2015, we were forced in to a direct relationship with Vodacom and were assured that current contracts would continue under the same terms and conditions after the transition.</p> <p> </p> <p>Two of our company’s invoices have always been received via email – both before and after the transition – which is our preference. We have NEVER received any invoices in the post - nor have we ever requested it. </p> <p> </p> <p>It turns out that there are signs of dishonesty here. Nashua Mobile never charged us for “Postal Delivery” at R 22.80 a month, yet Vodacom is doing that.</p> <p>It seems we’ve been cheated out of about [ R 22.80 x two lines x 18 months =] R 820.80.</p> <p> </p> <p>After many months of arguing with Vodacom regarding this matter and being told ridiculous and fabricated excuses, they have done nothing but duck, dive, pass the back, and ignored emails.</p>