1 reviews | Active since Mar 2013
Incompetence in fixing errors
<p>I have communicated and attempted numerous times over the last FOUR MONTHS to get Vodacom to respond to and fix an error on my contract which means that I am being overcharged on a monthly basis for data costs. To date, this error is still not corrected and their incompetence does not surprise me anymore...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,