INCOMPETENCE

hi Took a cellphone contract in June with insurance and decided I didn't need the insurance anymore. I been trying to cancel this insurance since June to no success. Been up and down with calls and emails between vodacom and finrite which is apparently responsible to cancel the insurance till today removing that insurance from my bill is the hardest thing to do for vodacom and their finrite i am so tired of calling them and be requested to send and forward same thing over and over...#INCOMPETENCE