PP
Phillipine P
1 reviews | Active since Mar 2025
26 Mar 2025, 12:25
Incompetence
Vodacom Savannah mall and Northgate mall's incompetence is costing me to pay for services I didn't even use. They took my router for repair since the 1st week of Feb , every time I go to fetch it they telling me it's not there. It's almost 2 months now. They telling me I have to pay my monthly fees yet I'm not even using the router due to their laziness.
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Vodacom's replyOfficial
26 Mar 2025, 12:33 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2025, 12:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team