AM
ALPHY M

1 reviews | Active since Oct 2009

01 Nov 2018, 18:34

(INCOMPETENCE) CREDIT BUREAU CLEAR

i do not have an account with Vodacom in over 2 years. Yet they still havent marked my account as closed with the Credit Bureau.

0
Replies (3)
Vodacom
Vodacom's reply02 Nov 2018, 06:41
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
AM
ALPHY M's update06 Nov 2018, 12:06
Reviewer Update
No one has contacted me. All you have to do is update the bureau. Please urgently do so.
Vodacom
Vodacom's reply08 Nov 2018, 13:17
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been addressed by the relevant department and an email containing all details have been forwarded to you.
Regards
Vodacom Consumer Website Team