Incompetence continued

3 weeks and numerous emails to get a reply that says my account was debited early because the 31st of December 2015 was a sunday. Kind of self explanatory.<br> <br> Then i get a letter from Vodacoms account department that says my account is up to date? ***. All i asked for was a letter to transunion to clear my negative credit rating for their mistake.<br> <br> Never in my life again will i do 1 cent of business with Vodacom