Incompetence

Unable to follow through with simple requests from customers. 5 years of trying to update address via all forms of available communication numerous reference numbers to say its done yet every month invoice comes in with incorrect address. 5 years seriously it's beyond a joke!!! Then you cancel contract and you still charge 3 months after contract cancelled. Even though I have the emails proving the contracts are cancelled!!! Does anyone know what they doing?? I pray and hope I don't have to deal with vodacom again. Your incompetence has lost you 2 customers, I would suggest people think twice about having a contract!