NS
Neil S
1 reviews | Active since Nov 2020
24 Nov 2020, 13:29
Incompetence
The level of incompetence at the so called mobile specialists is shocking!!! 2 weeks to get an approved premature upgrade done!! Does Vodacom still have competent people that can assist with a simple order and request. I am not asking for the lotto numbers or anything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Just that someone actually do their job for a change!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
24 Nov 2020, 14:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team