TS
Tebogo S
1 reviews | Active since Sept 2018
07 Nov 2019, 11:02
Incompetence, bad service
Very bad customer service, I have called vodacom countless times explaining my query however I did not receive an action plan. Vodacom has my account listed as in arrears on credit bureau but when I call them the contact Centre cannot assist and cannot provide contact details of anyone who updates the bureau.
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Vodacom's replyOfficial
07 Nov 2019, 13:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2019, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team