INCOMPETENCE

HERE IS FOR A MASSIVE SHOUT OUT TO VODACOM. After reporting to Hellopeter I got a response from Vodacom. I was informed that if I didn't pay the outstanding balance on my account, my numbers would be deleted. As I am unemployed and have my contact numbers on all the job search platforms, I made an arrangement to pay the outstanding amount.

My numbers are still blocked. I still get harassed by 3rd party collectors. It seems that there is no communication at Vodacom....hahaha!!! and that is meant sarcastically.

Is most of the staff untrained or is the intention to annoy customers? Or is it a matter of incompetence?