NZ
Nicholas Z

1 reviews | Active since Mar 2024

29 Mar 2024, 09:48

Incompetence at Vodacom Fibre

I requested a relocation from Vodacom in January 2024. To date I have been sent from pillar to post by the same people that are expected to help me. To put a cherry on top after I have given them my new address they keep on sending Vuma tel to my old address. Unbelievable Tickets that I received SR*** SR*** SR*** SR***

0
Replies (3)
Vodacom
Vodacom's reply29 Mar 2024, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply29 Mar 2024, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
NZ
Nicholas Z's update30 Mar 2024, 09:46
Reviewer Update
When other races say black people are *********** we throw our toys around.

Even a 5 year old knows the meaning of RELOCATION. If you have requested relocation which have been processed. You have further been requested to send POA for million times; a thinking and competent person will not activate the old address worst send people to the old address. What is the meaning of relocation? If I wanted to be relocated why would I still want the old address to be activated? That’s shocking and plain behaviour of an imbecile.

Vodacom employees are extremely ***********. You are beyond ***********. It is not even funny anymore.