Incompetence at Vodacom

Vodacom is useless. Nobody makes any sense at HQ.

in May, I arranged to have my account changed from that of my own name to that of my company. In so doing, there are a huge number of mistakes which need to be corrected. - BUT VODACOM is too *********** to sort things out!

1) On my old personal account, I was told to pay pay R 2 193.30 on the 31st of May. I queried whether the invoices would be changed to the business account. I did not receive a reply. Accordingly I am now to pay the R2 193.30. This is for calls / data during May 2023 (However

2) I called to find out what the status is to be told that a debit of R 2030.86 will be debited on 7th June on my new business account.

This makes no senses whatsoever and is clearly a mistake and that the R 2193.30 on account old personal account is the only amount which should be due NOW.

The invoices for the new account which were sent all say the amount iof R 2030.86 is due on 30th June and NOT the 7th of June.!! Please clarify urgently!! - THEN!!

3) The details you have for the -- new account and invoices are all incorrect

a) The business VAT number is missing from new invoices

b) You Have the addresses as Mr S - Whi is this??

c) The Address and business name should be corrected on all new invoices

In trying to fix these issues, I keep on being passed from one department to the next surely Vodacom can do better