HK
Hamida K

1 reviews | Active since Dec 2019

29 Aug 2022, 13:50

Incompetence at vodacom

I ordered a vodacom fibre to be installed at my new flat it’s been two weeks the consultants at vodacom customer care keep saying they have logged my complaints but each time I call no one knows what the hell im talking about I have been waiting two weeks for my router to be installed really wth

0
Replies (1)
Vodacom
Vodacom's reply29 Aug 2022, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team