BT
Bakithi T
1 reviews | Active since Apr 2019
12 Oct 2023, 16:15
Incompetence at vodacom
After months of trying to get information about an accout showing on my credit report . I have finally decided to showcase your incompetence .
There is an account I have no knowledge of showing in arrears on my credit report. I dont have the details and everytime I call in I fail verification because i can't remember the details. I just need to know when was this account opened and how can I settle it
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
13 Oct 2023, 07:50 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Oct 2023, 07:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BT
Bakithi T's updateReviewer Update
17 Oct 2023, 17:44Still waiting for feedback. No one has called me yet. I give up !
BT
Bakithi T's update17 Oct 2023, 17:44
Reviewer Update
Still waiting for feedback. No one has called me yet. I give up !
