BT
Bakithi T

1 reviews | Active since Apr 2019

12 Oct 2023, 16:15

Incompetence at vodacom

After months of trying to get information about an accout showing on my credit report . I have finally decided to showcase your incompetence .

There is an account I have no knowledge of showing in arrears on my credit report. I dont have the details and everytime I call in I fail verification because i can't remember the details. I just need to know when was this account opened and how can I settle it

0
Replies (2)
Vodacom
Vodacom's reply13 Oct 2023, 07:50
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
BT
Bakithi T's update17 Oct 2023, 17:44
Reviewer Update
Still waiting for feedback. No one has called me yet. I give up !