Incompetence at Vodacom

<p>For the last three months I have been unable to monitor my data consumption, informed Vodacom who seem to be unable to solve the problem. But more annoying is the fact that I am unable to send or receive emails via Vodamail since late December. Vodacom, Lakeside Benoni was very helpful but could not solve the issue. Numerous messages to Vodacom via Facebook let to only sporadic responses. Finally, last week Thursday I received a call informing me that I have been disconnected by mistake and that I should be back online within one or two hours. Guess what, still no connection. Ever since they have been ignoring my cries for help. To top it all, during November and December my data charges were more than double what they should have. been Unfortunately I cannot change survice providers since I am tied in with a contract. This is a typical exploitation tactic.</p>