Incompetence as Standard

Last month I had to fight tooth and nail to get Vodacom to correct my contracts as the sales person had **** to me when telling me what I would get if I upgraded. After many calls and struggles with Vodacom (and many lies from all Vodacom staff that they would call me back), I was finally assured that all was fixed. This month? Both my contracts are wrong again. Now to start the whole process again.