Incompetence and thievery at its best

If you fail to pay Vodacom, they will not hesitate to cut you off and blacklist you and treat you like a ********, BUT if you cancel a service there is no issue for Vodacom to continue to debit you and fail to comply with the request. I canceled my insurance with Vodacom in March and Vodacom has continued to debit me for a service that I am not using, furthermore I have dealt with several *********** staff who are unable to assist and push me from pillar to post but yet continue to take what is not theirs. I am more than willing to allow the consumer goods and services Ombud to resolve this matter. Vodacom has 24 hours to resolve this issue, monies plus tax and interest paid back to my account or the matter will be taken further. I will also not accept that a consultant be in contact, but a senior person calls me.