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Vuyelwa M
1 reviews | Active since Nov 2025
01 Nov 2025, 14:01
Incompetence and disregard to customers
Vodacom has become a company with the worst customer service. You have to continously chase after them about the same thing. I paid for my Fibre and sent proof of payment and yet they still chose to disable my Fibre. You try communicate with them and they ignore your concerns. It's been 3 days of the same thing and it's so infuriating honestly.
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Vuyelwa M's updateReviewer Update
11 Nov 2025, 11:19You called and asked if I were assisted and I mentioned that I called and spoke to one of your consultants. You were not specific
about your call and you closed my ticket without double checking. I had to call again and again and again just to get a follow up on restoring my connection. So basically this month I paid for absolutely nothing because I reported this on the third and it's the 11th today and still nobody has an update for me. This is beyond infuriating at this point.
about your call and you closed my ticket without double checking. I had to call again and again and again just to get a follow up on restoring my connection. So basically this month I paid for absolutely nothing because I reported this on the third and it's the 11th today and still nobody has an update for me. This is beyond infuriating at this point.
VM
Vuyelwa M's update11 Nov 2025, 11:19
Reviewer Update
You called and asked if I were assisted and I mentioned that I called and spoke to one of your consultants. You were not specific
about your call and you closed my ticket without double checking. I had to call again and again and again just to get a follow up on restoring my connection. So basically this month I paid for absolutely nothing because I reported this on the third and it's the 11th today and still nobody has an update for me. This is beyond infuriating at this point.
about your call and you closed my ticket without double checking. I had to call again and again and again just to get a follow up on restoring my connection. So basically this month I paid for absolutely nothing because I reported this on the third and it's the 11th today and still nobody has an update for me. This is beyond infuriating at this point.