INCOMPETENCE
I SENT AN E-MAIL TO VODACOM ON 30 JANUARY 2022 WHICH STILL REMAINS UNANSWERED. I REQUESTED MY MONTHLY STATEMENTS TO BE SENT TO MY E-MAIL ADDRESS. A SIMPLE REQUEST THAT CANNOT EVEN BE RESPONDED TO BY A COURTESY E-MAIL. THIS IS TOTALLY UNACCEPTABLE - NA***!!!
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Vodacom's replyOfficial
09 Feb 2022, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Feb 2022, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team