1 reviews | Active since Sept 2011
Incompetence
<p>VOdacom sends us an SMS with a reference number to say they will relieve my husband from his contract as they cannot sort out the network/signal problem. We have been trying for a week to get someone at Vodacom to assist us with this. we have spoken to every department there is and even went into a store as instructed by one on the departments and everyone just says -WE CANNOT HELP YOU!!!</p> <p>So can a manager from the RIGHT department please contact us to assist in getting this sorted out!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
