1 reviews | Active since Mar 2017

01 Apr 2017, 07:12

Incompetence

<p>Thankyou for helping me for repaing my phone Vodacom.co.za accepted responsibilty for my insurance claim, but the saga continues the insurance first billed me R900 for my access a week later informed me it is only R450 and paid back my money. On collection day at Voda Shop Keywest Krugersdorp, to every ones suprise the battery was missing. What now? this has been going on since Feb 2017, i will appreciate if this review goes to the Ceo Vodacom.co.za MrMohamed Shameel Aziz Joosub. I quote from Words Of Jesus for Men, "Which things in yout life prevent you from longing after righteousness? Is it ambition, lust,money? Whatever it is, its robbing you of true fulfillment and power. Do not allow it to continue."</p> <p>The phone was repaired at Fourways Repaircentre</p>

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Replies (3)
Vodacom
Vodacom's reply01 Apr 2017, 08:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update02 Apr 2017, 16:15
Reviewer Update

My wife was there to collect the phone from Vodashop Keywest, and a person named Robin gave her the phone without the the battery, and like a soft hearterd person she took the phone without signing anything now this becomes my problem. I had to cancel my holiday because tomorrow morning she will be there with the phone, i will not come because i will feed that person with this phone, talk about passing the buck, Vodacom you suc****! I think i am going to get legal representation

Vodacom
Vodacom's reply04 Apr 2017, 09:21
Official

Dear Mr Bentley

As per discussion with Mrs Bentley, feedback has been provided and this matter is now closed.

Have a pleasant day further!

Regards,

RJ

Best regards,