Incompetence

<p>*********** staff can't assist with a simple query. Unsubscribe me from your recurring data bundle. Is it really rocket science. It takes 10 years to get through to your call centre because of your retarded IVR and now you can't resolve a simple query I have to dial and press and give a sample of blood hair and press hash and call. And you tell yourselves you're the biggest and best network. Pathetic.</p>