Incompetence

I dont know how many times i called Vodacom and Vuma reach since the 29th , there is absolutely not a single person of the thousands employees they have that is competent enough to be able to do their job. All they were trained to say " Its not us Mam its Vuma " No cooking clue of their responsibilities

I sent a request for cancellation no one has provided an update since Tuesday

Service Request for the main issue was logged 01 /10 no single person has contacted me despite me calling everyday