INCOMPETENCE

I closed my contract with Vodacom in November last year (2014) only to be listed with Transunion as a slow payer for Jan/ Feb/ March of this year (2015) - called Cancellations department/ contract department on Monday 13 April 2015 and was promised a letter confirming closure of the account by Thursday 16 April but as yet have not received it. this is completely unacceptable and is affecting me adversely.<br> <br> Kind Regards<br> <br> Sharon Andrews