Incompetence

Vodacom keeps avoiding responsibility. Fibre service was canceled and stopped working on 1st July 2022 but they keep taking the debit order every month. Every time we request info on why this happens we get told we canceled with the wrong department. Then when we phone the Home fibre department, they tell us we must phone Business Fibre. Consultants keep me on hold for how long and then the call gets cut. It seems to me Vodacom staff are extremely *********** at their jobs.