NM
Nikki M
1 reviews | Active since Jun 2020
02 Sept 2022, 15:33
Incompetence
Vodacom's last repnse was they sorry bla bla bla. A consultant will get in touch with you. WHEN??? NEXT YEAR OR THE YEAR AFTER? Been dealing with this query for a year and Vodacom still can't rectify their mistakes. Incompetence at its best!
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Vodacom's replyOfficial
04 Sept 2022, 13:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team