1 reviews | Active since Jul 2016

24 Oct 2016, 10:55

Incompetence

<p>Upgraded in May 2016...</p> <p>Its Oct 2016...</p> <p>I still do not have the service ...</p> <p>I am being billed for something, I do not understand, since its not part of the contract...</p> <p>The shop that assited me is hearing from me everyweek, full of promises, no results...</p> <p>Getting bank penalty charges, since the amount being debited in over R1000, when my contract is only about R300...</p> <p>And now my other number also does not work, because Vodacom throws it together into one account...</p> <p> </p> <p>6 months</p> <p>HALF A YEAR TO SORT OUT A UPGRADE!!!!</p> <p> </p> <p>Unacceptable</p>

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Replies (1)
Vodacom
Vodacom's reply24 Oct 2016, 12:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,