1 reviews | Active since Apr 2010
<p>2months ago my 2gb ****le 24 month contract expired for no. ********** 453. Vodacom called and asked if I want to renew. I said no. They said month to month billing will continue but I cancelled that too. However I'm still being charged. Today I called to enquire and wad put through to cancellations. A guy said his name is yolanda. He was very unhelpful so I asked to speak to a manager. He kept me on hold for 30min. I called back and asked to speak to a manager but was told I need to speak to the solutions dept. That dept couldn't help and the person said he will call cancellations while I'm on the line. That call was dropped after a while.</p> <p>Clearly no one wants to help and no one cares. </p> <p>PLEASE CANCEL THIS ****LE & REFUND THE DEBITS that have been charged.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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