Incompetence.

<p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">I have recently moved across from Vodacom to Cell C via a contract switch. I found Cell C's contract offered me more. I was being charged R 707 per month at Vodacom. The contract switch had been completed and the remainder of the contract was paid up in full. Yet to my surprise and disgust, Vodacom debited my account over R 2 300. </p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> </p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">I have gone to a Vodacom outlet and I was informed that the cancellation quotation amount was incorrect and they deducted the difference. I, however, have the cancellation quotation from Vodacom themselves and paid that amount. After spending 40 minutes on the phone being transfered from department to department the consultant in the cancellation department asked me to hold and then cut the call on me. </p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> </p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">I am highly dissatisfied with how I have been treated . This is completely unacceptable. I hope I get some form of assistance after posting this. </p>