1 reviews | Active since Aug 2016
Incompetence
<p>I had to pay my husband's account. The girl gave me the bank account. I asked her if she is sure as the number is very short. With an attitude,she said yes. I was send back 3 times as she kept on giving the wrong number. The manager heard the whole conversation. She could not be bothered to apologize, rather asked the girl if she is ok after I lashed out at her. Then last week,I lost all my contacts on my phone. The same girl had to help me. She could not,neither the other lady. My friend recovered all my comtacts. This was the shop's work.</p>
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
