INCOMPETENCE

I went into Vodacom Centurion 13 April to have my number ported to Vodacom. A simple transaction! I get a message to say my request is approved, but the store can't effect the transfer. 13-15 April and three long visits to the store, there's no movement, no sensible explanation why they can't get the thing right. Come in again next week they say when you get another message. I must say David did try, but seemed to be floundering. Five days later, nothing. So I go to Vodacom Mall@Reds 19 April and within 15 minutes all is sorted. I wouldn't believe the incompetence or lack of ability, but two other customers I know confirmed their frustration with Vodacom Centurion.