Incompetence

Good day<br> <br> I'm apauled by the incompetence we experienced. On Thursday 31st March 2016 I accompanied my purchase a new phone. The promotion Pep had was that she will receive 100MB for 3 months on the handset she purchased. Elizabeth from Pep couldn't answer the questions I asked regarding the phone and rather referred me to Voda customer care. I then called Voda to enquire 'bout the data pity I never took the consultants name because I didn't think this was going to be such a *** experience. We were told to wait a few hours. We then left the matter for a few hours and only called yesterday. The lady told us that she will call us around 14:00 with feedback and never did. This morning we called again spoke to Lebogang Segage and she tells us that before my sister can get her bundle she needs to buy R29 airtime something we were never ever told despite asking if we needed to do anything for her to get her bundle. I'm really not impressed with the level of *********** consultants.