LF
Liezel F
1 reviews | Active since Mar 2016
05 Mar 2016, 11:51
Incompetence
Apparently the debit order was not put through correctly and now I am getting calls from a computer threatening me to have my service suspended. <br> I phoned your customer care 2 days ago to try and resolve this but no one is available to assist and no one called back either.<br> I am NOT responsible for your debit order - YOU have to put through the debit order. it is part and parcel of the contract . Incompetency on your part is not my problem. You further need a few lectures on customer relations as getting a computer to threaten me when you are *********** IS NOT ACCEPTABLE
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Replies (1)Vodacom's replyOfficial
06 Mar 2016, 07:58Hello BlackWid0,
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2016, 07:58
Official
Hello BlackWid0,
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
