Incompetence!!

Phoned Vodacom yesterday because 1Gig data just disappeared in an hour- while we were searching for flight dates.... No video clips or streaming... They have escalated the matter but I know nothing will come of it.<br> While I explained my query, the consultant mentioned that I logged onto the Lte network, I told her that we don't have Lte coverage here, so that is impossible..<br> She argued with me for a while, then I realised that she doesn't know what's going on, and asked to talk to someone else.<br> Just shows us that most of them don't have a clue of what they are doing.<br> Vodacom still hasn't responded to my last query...