INCOMPETENCE

I ended my contract with Vodacom 3 years ago and went onto pre-paid. Recently I decided that I needed a new contract which I went in and arranged, I could not do anything as Vodacom had not changed my status on my cancelled contract for three years. 4 days ago they said that my status would be changed and I can go and sort out my new contract within 2 hours. Well clearly that never happened!!! I was then told that I owed R27 and they had just written it off. In the three years I had NEVER received any communication saying that I owed one cent.... I am completely disgusted with the way they handle customers. In fact all cell phone providers are the same actually.......