incompetant Vodacom

<p>My account is blocked for the last 5 days, i have been phoning vodacom for the last 3 days to sort it out, my account was paid on time and i have data so i am not sure why they say i have reached my credit limit. the first day i call was on the phone for 1 hour, they said it will be sorted in the next 5 hours, nothing happened, the second day was on the phone for 2 hours no luck at all. no reference number was given when i requested one and the third day i tried calling for 1 and a half hour only to be cut off like 5 times with no luck. i cannot be waiting my time trying to get hold of them, even when im cut off no one calls back, is this the level of service that we receive from vodacom, to quick to take our money but cannot sort out things on time.</p> <p> </p> <p> </p>