JR
Johan R

1 reviews | Active since Apr 2010

23 Dec 2016, 15:12

Incompetant, useless, pathetic service

<p>I was out of South Africa for 2 months. When I came back yesterday I could not make or recieve any voice calls not did I have Internet network, but I can make and recieve sms's. I went to the Vodacom store at the airport, they only said that I must go to a normal vodacom shop to assist me or phone ********** (arent they a vodacom shop?). Since this morning I have to drive up and down between Nelson cellular in Bela Bela and Modimole. I phoned ********** and they could not solve this and then cut the line. Is there anybody who can assist me. I am tired of this pathetic, incompetant, useless service?</p>

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2016, 07:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team