Incompetant staff

Pleade teach your sales staff to communicate when they make to a client. No one has advised me that they would deduct an amount a day after i took out contract. I have 3 accounts with you. My wi fi account no money was deducted when i took it our, why with the cellphones. I meed clarity. Now i have to pay double for someones stupidity at vodacom. I have never missed payment and to treat clienta like this. Train your damn staff