PJ
Pranitha J
1 reviews | Active since Dec 2018
03 Dec 2021, 08:23
Incompetant Service
Left without fibre connection going on 4th day! Totally incompetant service Vodacom.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Dec 2021, 09:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Dec 2021, 09:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PJ
Pranitha J's updateReviewer Update
03 Dec 2021, 09:39When is due course??? Its been 4 days already!
PJ
Pranitha J's update03 Dec 2021, 09:39
Reviewer Update
When is due course??? Its been 4 days already!
PJ
Pranitha J's updateReviewer Update
03 Dec 2021, 16:35A huge thank you to Lindy Steyn on assisting me with the wifi connectivity, she was the only consultant that has gone through each step with us getting us back online after 4 days of no fibre connection and no help from Vodacom technicians and consultants. .Thank you Lindy Steyn.
PJ
Pranitha J's update03 Dec 2021, 16:35
Reviewer Update
A huge thank you to Lindy Steyn on assisting me with the wifi connectivity, she was the only consultant that has gone through each step with us getting us back online after 4 days of no fibre connection and no help from Vodacom technicians and consultants. .Thank you Lindy Steyn.