Incompetant Service
For three months and call after call, Vodacom still can't change payment detail on an account. Every time it was confirmed that "Your Detail has been updated". just to find out that the *********** customer service and accounts department can't do the basic things.
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Vodacom's replyOfficial
06 May 2016, 05:53Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2016, 05:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team