Incompetant Cancellations & Renewals Department

<p>Without Prejudice: I called Vodacom a few weeks ago to request the cessation of a contract (iPad, sim and data) but not the deletion of the account/number. I wished to convert the sim card to a prepaid card without being tied into any contractual obligations. This department deleted the account. The day before the sim went "no service" I loaded 2G of data onto the sim card, now this is also lost. The sim is cancelled. I have tried on numerous occassions to have this sim reconnected without success. Every single agent is highly incompenent..Lucky...Zanele et al..; The reference of the second last call to Lucky (he cut me off the last time) is SHR125/G102F/DPL569 (Midrand call centre). If I dont get assistance to resolve and remedy this matter in the next 7 days I will never support this network again, I will influence where I can in my personal and busines life not to have this network employed ever again and will ensure my peer group at the office is influenced with my bad experience as well.</p> <p>I look forward to a reply.</p> <p> </p> <p>Sincerely,</p>